What You Need to Know About Mediation and Its Role in Human Rights Issues

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Mediation is a process that involves multiple parties and can be quite complex. It can be applied to an endless variety of contexts and to a wide range of society issues and human rights disputes.

In many cases, mediation is the best alternative when there is the need to solve a conflict and reach an agreement. Follow along through our guide and discover what the mediation process is all about. It will be clear for you why it is regularly applied to discussions pertaining to society and human rights.

What is mediation?

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Mediation is an interactive process through which a third party, that categorically has to be neutral, helps the other parties involved solve a conflict. The mediator does so by resorting to their set of specialized negotiation and communication skills. All of the parties should be active in their participation.

At the core of the mediation process should be the needs, the interests and the rights of the parties. The ultimate goal is not for one of the sides to win and the other to be punished.

On the contrary, a good mediator knows how to take the process in a constructive, positive direction that will allow the participants to find an optimized win-win solution that meets the needs of everyone involved.

The role of analysing issues and the objective reality

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In some aspects, the mediator has a rather difficult job. Not only do they need to facilitate the communication and negotiation between both parties, they also need to evaluate the issues in question in an objective manner, and impartially assess when the parties are incurring in any fault.

The mediator also has the demanding role of bringing reality to the table. In any conflict or dispute, the parties that are directly involved tend to analyse the matter in a very emotional and irrational way, which ends up blurring or distorting the reality of the events.

Potentially, each party will insist that they behaved correctly, while also trying to demonize the other party and question their every intention.

When this happens, it’s up to the mediator to keep an objective approach and assure rationality and justice in the discussions. As they are not directly affected by the dispute, it is much easier for them to achieve that, hence the utmost necessity for the mediator to be totally neutral.

Example in human rights

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Now that you understand the basics about the mediation process, let’s introduce a hypothetical situation, yet very realistic, that pertains to its use in the solving of a human rights dispute.

Person A works in the marketing department of a company in the United Kingdom and is part of an ethnic minority. Person B is their employer. In the process of launching a new product, the marketing team fails to interpret a key indicator and causes the business to lose considerable money.

When assessing accountability, person B ends up punishing person A more severely than most of the employees that took part in the fiasco.

Person B threatens to fire person A, while person A believes that the action is unjustified and motivated by underlying prejudice.This is when a mediator can enter and try to help find an optimal mutual solution.

Communication is essential in the promotion of human rights. Consequently, mediation can truly be useful as well.

The 3 Best Films About Society and Human Rights

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Nowadays, filmmakers have the platform and the resources to not only entertain us, but to make us reach out of our personal bubbles and try to understand the bigger picture in humanity.

Their work allows us to adjust our mindsets, connect with all types of humans and decide to contribute to the necessary changes. Here are three of the best documentaries about various topics of society and human rights.

She’s Beautiful When She’s Angry, Mary Dore, 2014


Available on Netflix, She’s Beautiful When She’s Angry is a documentary widely acclaimed by critics and the public. It tackles the history of the feminist movement by telling the stories of the brave and brilliant women who, in the 1960s, inaugurated the modern era of feminism.

For women, this was a time of profound political change that impacted the workplace, the family, and society as a whole. Many of the women’s rights’ activists highlighted in the documentary were even put on the FBI watchlist.

However, modern history has been ignoring their contributions. Watch She’s Beautiful When She’s Angry to discover how they have changed society and the human rights cause.

Human, Yann Arthus-Bertrand, 2015


What better documentary to include in our list of the best films about society and human rights than the one which explores what it is that truly makes us human?

The breath-taking project was filmed over three years, during which 20 journalists visited approximately 60 nations and interviewed more than 2,000 people. The result makes for a life-changing discovery of the fascinating diversity of the human life.

Human consists entirely of footage from the interviewees speaking directly to the camera and aerial views of the locations. This bold choice creates a dazzling juxtaposition of the beauty in each individual and in our shared planet.

The documentary was the first ever film to be premiered at the United Nations. More than 1,000 people were in attendance, including Ban Ki-Moon, the then Secretary General.

The White Helmets, Orlando Von Einsiedel, 2016


This incredible British documentary follows the lives and the work of a group of rescuers in the Syrian Civil Defence, a volunteer organisation commonly known as the White Helmets.

The seemingly never-ending war in Syria has already killed hundreds of thousands of people and made millions more run from the country. Countless people depend on the work of the brave and noble White Helmets, which main goal is to save as many lives as possible.

The documentary film manages to be simultaneously heart-breaking and hopeful, highlighting the power of empathy and humanity in the face of atrocious hate.

Each and every one of these three accomplished documentary films is a must-see for anyone who believes in the equal distribution of rights among human beings and the power of justice to drive progress in all societies across the globe.

6 UK Organizations that Provide Healthcare and Clinical Services Based on a Human Rights Approach

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Discover how the United Kingdom has been an example when it comes to approaching healthcare and clinical practice as a basic human right.

Health care and clinical services for all

In the United Kingdom, all organisations integrated within the National Health Service have the obligation to fully respect each and every human right. A service approach based on the human rights has the strong potential of improving the healthcare experience for everyone involved, including patients, staff and providers.

Ultimately, all public institutions that provide healthcare and clinical services in the United Kingdom aim to thoroughly comply with the Human Rights Act.

They do so by promoting the equal distribution of rights among all citizens, translating those rights into a higher quality of service, and improving the care for all patients and their families.

These are six of the British organisations that adopt a human-rights approach to their range of care services.

Age UK

The mission of Age UK is to inspire and support older people in their challenge of enjoying later life to the fullest.

British Institute of Learning Disabilities

The British Institute of Learning Disabilities, or BILD, works tirelessly to support and enable the people who care for patients with complex disabilities, and subsequently, very particular needs.

BILD aims to improve the excellence of the chain of support. The organization helps the caretakers, and the latter are then able to aid the people with disabilities in the best way possible.

Care Quality Commission

In England, the Care Quality Commission, or CQC, is the independent organism in charge of regulating the provision of services involved in health and social care.

Department of Health and Social Care

This is the leading department of the United Kingdom’s National Health Service. Its fundamental mission is to enable people to live a fulfilling life that checks three main boxes: health, independence, and longevity.

Eastern Cheshire Clinical Commissioning Group

Working with 23 general practice hospitals and clinics from the area, the Eastern Cheshire Clinical Commissioning group is a National Health Service organisation which primary goal is to guarantee high-quality clinical services.

The group appoints a multitude of adequate healthcare services that benefit a total of over 200,000 residents in Eastern Cheshire.

Mersey Care NHS Trust

This incredibly important programme provides expert mental health, disability and substance abuse services to people in the county of Merseyside. The trust has been actively involved in the promotion of human rights in healthcare.

These six organisations prove day in, day out what their conception on the matter is: healthcare is a human right.

The Role of the Private Healthcare Sector in the UK

From Visually.